Terms of Service

Welcome to the Dice Empire Fx™ Services. This Agreement ('Agreement') is a contract between you (you, your or user;) and BTC Africa S.A. (Dice Empire Fxk, we,us,our & orThe Company) and applies to your use of: (a) the Dice Empire Fx website located at Dice Empire Fx.com and any associated Dice Empire Fx-hosted websites or mobile applications (collectively the Site ), and (b) any of the services provided to you by Dice Empire Fx (together with the Site, the Services).

[This Agreement shall strictly apply to our services in respect of Transactions involving Virtual Currency, including but not limited to the purchase and sale of Virtual Currency. For the applicable terms in respect of our Fiat to Fiat Currency Exchange Transactions or other related Transactions, kindly refer to the BFX Terms and Conditions of Service]

BTC Africa S.A is a company having its registered office at 9, rue du Laboratoire, L1911 Luxembourg in the Grand Duchy of Luxembourg, and registered with the number B 211.963. BTC Africa S.A. is a registered PSD agent of B Transfer Service Limited, a Payments Services Provider registered in the United Kingdom and regulated by the UK Financial Conduct Authority and located at 1-3 Brixton Road, London SW9 6DE in the United Kingdom. This Agreement incorporates, and you hereby accept and agree to the applicable policies, website notifications and guidelines that are provided or made available to you, appear on our website or are referenced in this Agreement and which we may modify from time to time.

You may not transfer or assign any rights or obligations you have under this Agreement to any third party without our prior explicit written consent.

We reserve the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time without your consent. You hereby already consent to any such future transfer or assignment. This does not affect your rights to close your account.

Agreement

1.1. By accessing or using the Services, printing or downloading materials from the Site, or otherwise using the Site, you agree (on behalf of yourself or the company you represent) to comply with and be legally bound by this Agreement. If you do not agree to any of the terms set forth in this Agreement, you may not access or use any of the Services.

1.2. Each time you access or use the Service to undertake a Transaction you must acknowledge and consent to the Charges and Exchange Rate as identified in Section 14 of this Agreement or otherwise on the Site. By proceeding with a Transaction, you manifest your understanding of and consent to the Charges and Exchange Rate.

If you do not understand or consent to the Charges and Exchange Rate, you may not proceed with an Exchange Transaction

1.3. To be able to use our services you must meet the following criteria:

• You have full legal capacity to enter into a contract; and If you are an individual, you must be at least 18 years old or older (if the applicable age of majority and contractual capacity in a jurisdiction where you reside is above 18 years of age). By accessing or using the Services you represent and warrant that you are 18 or older and otherwise are legally competent to enter into this Agreement.
• You must not be acting on behalf of or for the benefit of, anyone else, unless you are opening the Account for the company that you own or the company that employs you or the company has otherwise formally authorized you to open an account with us on their behalf. If you are using our Services on behalf of a legal entity, you represent and warrant that you are authorized to bind that entity to these Terms. When these Terms refer to you , it means they will refer to you and that entity, and that entity agrees to be responsible for you and any other user that accesses the Services on its behalf, including for your and their compliance with these Terms.

How It Works

2.1. The Services are made available to you subject to terms and conditions of this Agreement.

2.2. After you have established a Dice Empire Fx Account, you may initiate a Transaction to buy or sell virtual currencies (such as Bitcoin) by using one of our supported National Currencies (which for the purpose of interpreting these Terms may also be referred to as an Exchange Transaction or a Purchase Transaction, as the case may be) and/or provide us with your Payment Order or Remittance Order instructions with respect to how you would like to deposit funds, receive proceeds from your transactions or otherwise send funds from your Payor Account or receive funds into your Payee Account, as the case may be

• 2.2.1. If your Exchange Transaction involves selling virtual currencies for National currencies, you are responsible for buying Bitcoin from a third party, for example, at another exchange.
• 2.2.2. All Transactions are subject to verification. In particular, blockchain transactions are subject to obtaining a certain number of blockchain confirmations, before such transactions can be validated. As required by applicable laws and regulations, we may reject a Transaction and we will inform you accordingly about this fact and also provide you with reasons for our refusal, unless we are not permitted to make such disclosures based on applicable regulations.

2.3. Exchange Transactions

• 2.3.1 To initiate an Exchange Transaction, you will need to:
  2.3.1.1. transfer Bitcoin to your Dice Empire Fx Account
• 2.3.1.2. agree with us on an Exchange Rate, which is valid for the Exchange Period and which will determine the amount of Bitcoin to be debited from your Dice Empire Fx Account as well as the amount of National Currency to be transferred to the Payee Account net of applicable Charges;
• 2.3.1.3. designate a Payee Account into which the National Currency is to be deposited; and
• 2.3.1.4. confirm your Exchange Transaction.
• 2.3.2. Once you confirm an Exchange Transaction, you have irrevocably authorized us to debit the designated amount of virtual currency (for example, Bitcoin) from your Dice Empire Fx Account, and you may not cancel the Exchange Transaction. The corresponding amount of virtual currencies (such as Bitcoin) debited from your Dice Empire Fx Account becomes the property of Dice Empire Fx.
• 2.3.3. Upon debiting the designated amount of a virtual currency from your Dice Empire Fx Account, we will deposit the designated amount of National Currency, less the applicable Charges, to the designated Payee Account, specified by you.
• 2.3.4. We will notify you and, if applicable, the Designated Payee of the successful transfer of National Currency to the Payee Account.
• 2.3.5. Any designated amount deposited to the payee account in excess of the agreed designated amount, shall be considered an overpayment. Upon due notification and instructions, you shall be obliged to refund the excess amount as instructed.
• 2.3.6. In the event of your failure or default to refund such overpayment, Dice Empire Fx may, and is hereby authorized to, at any time, with or without notice to you, and to the fullest extent permitted by law, to set off and apply any or parts or all designated amount you shall be entitled to in subsequent exchange transactions, to satisfy the overpayment.

2.4. Purchase Transactions

• 2.4.1. To initiate a Purchase Transaction, you will need to: <br />2.4.1.1. have sufficient funds in your bank account or a mobile wallet account or another valid payment instrument supported by us, that you will use to initiate the transfer to us by following applicable instructions provided to you via our web interface;
• 2.4.1.2. agree with us on an Exchange Rate, which is valid for the Exchange Period and which will determine the amount of Bitcoin or another virtual currency supported by us, to be transferred to your designated Account as well as the amount of National Currency to be transferred us, net of applicable Charges;
• 2.4.1.3. designate a Payor Account into which the Bitcoin or another virtual currency is to be deposited; and
• 2.4.1.4. confirm your Exchange Transaction.
• 2.4.1.5. If you are using a bank account, once you confirm a Purchase Transaction, depending on the payment method you use, you will either be required to transfer to us the corresponding amounts in the National Currency from your bank account or another payment instrument, or you will irrevocably authorize us to debit the designated amount of National Currency from the valid bank account linked, and you may not cancel the Purchase Transaction. All National Currency received by us becomes the property of Dice Empire Fx.
• 2.4.2. Upon receipt of National Currency, we will deposit the designated amount of Bitcoin, less the applicable Charges, to the designated Payee Account.
• 2.4.3. We will notify you of the successful transfer of Bitcoin to the Payor Account.

2.5. If we do not consummate the Transaction during the Exchange Period, we may either: (a) continue to attempt to process the Transaction for up to seven (7) days; or (b) terminate the Transaction and credit your Dice Empire Fx Account for the appropriate amount of Bitcoin or National Currency debited in connection with such Transaction, without incurring any additional obligation or liability

Certain Risks

3.1. In connection with a Transaction, we will attempt to confirm that the validity of the Payee Account or Payor Account to the extent possible; however, Dice Empire Fx cannot confirm, and it is your responsibility to ensure, that the Payee Account or Payor Account belongs to your intended recipient. If we are unable to deliver the designated National Currency or Bitcoin to the designated account, our only obligation, and your sole recourse, is to terminate the Transaction.

3.2. If we terminate the Transaction, our only obligation, and your sole recourse, will be for Dice Empire Fx to credit your Dice Empire Fx Account for the amount of that Transaction, unless we are required to freeze the funds due to, for example, suspected risks of money laundering, illegal activities, online fraud and in some other cases, as required by applicable regulations.

3.3. We reserve the right to refuse to process or to cancel any pending Transaction as required by law or in response to a subpoena, court order, or other binding government order.

3.4. All blockchain-based transactions are non-reversible. Dice Empire Fx cannot reverse any Transaction that has been communicated to and confirmed, for example, by the Bitcoin network.

3.5. At your request through the Site, we will use reasonable efforts to transfer to your designated third party Bitcoin wallet or account, any Bitcoin remaining at any time in your Dice Empire Fx Account that is not subject to a pending or completed Exchange Transaction.

3.6. Please be advised that transferring Bitcoin to or from your Dice Empire Fx Account may not be instantaneous. Once you submit your request to the Bitcoin network to transfer Bitcoin to Dice Empire Fx, or we submit our request to transfer Bitcoin to you, the transfer will be unconfirmed for a period of time (usually less than one hour, but could last up to one day or more) pending sufficient confirmation of the transaction by the Bitcoin network. The transfer is not complete while it is in a pending state. Bitcoin associated with transfers that are in a pending state will not be included in your Dice Empire Fx Account balance or be available to conduct Exchange Transactions.

The risk of loss from holding Bitcoin in a Dice Empire Fx Account or in a pending state can be substantial: the price or value of Bitcoin can change rapidly, decrease, and potentially even fall to zero. Upon your confirmation of an Exchange Transaction, during the Transaction Period, we will honor the Exchange Rate quoted for the Exchange Transaction. However, we are not responsible for, and you agree to hold us harmless against, fluctuations in the Exchange Rate while Bitcoin is in your own possession, for example, with a third-party custodian, or while a transfer of Bitcoin to or from your Dice Empire Fx Account is pending.

3.8. Please be advised that transferring National Currency from a bank account or mobile money account may not be instantaneous. Transactions within the EEA or SEPA area can normally be completed by the end of the next business day from the day, your Payment Order has been duly received (provided that all payment instructions have been provided correctly by all parties involved). Outside of the EEA, subject to local regulations and existing operating procedures that could vary across different countries and financial institutions, once your bank or mobile provider’s network receives your request to transfer National Currency to Dice Empire Fx, the transfer will be unconfirmed for a period of time pending sufficient confirmation of the transaction by the bank or mobile provider’s network. The transfer is not complete while it is in a pending state. National Currency associated with transfers that are in a pending state will not be included in your Dice Empire Fx Account balance or be available to conduct Purchase Transactions.

3.9. Client can review their personal information provided to Dice and make any desired changes to such information, or to the settings for their account, at any time by logging in to their account on the Dice Empire website. If client closes their Dice account, Dice will mark the account in our database as `&quot`Closed`&quot``, but will keep the Account Information in our database for a period of 10 years. This is for instance necessary in order to fulfill our data retention requirements to comply with applicable laws and regulations, and for other legitimate business reasons, such as to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if client closes their account, their personally identifiable information will not be used by Dice for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement authorities, or as required by law. The information client provides to us will not be kept for longer than necessary with regards to the purpose of its processing described above, subject to statutory retention periods imposed by applicable law.

3.10. There is a risk that your transactions may be affected by system failures resulting from adverse events, natural disasters and other emergencies and unforeseen significant changes in the external environment. With regards to opportunity loss (e.g. you lost an opportunity to make an Exchange or a Purchase Transaction, resulting in loss of hypothetical profits which could have been obtained) due to things such as emergency situations, technical failures and force majeure circumstances, we will not take corrective actions since we are not able to determine the details of the hypothetical Transaction which would have not been completed.

3.11. You may not be able to access your virtual currency wallet if you lose your private key or password to your external virtual currency wallet or an account, with the result that your virtual currency may be permanently lost for you. Dice Empire Fx will not be able to help you in this case you will hold us harmless against the loss of your password or key to such external virtual currency wallets.

3.12.You accept the risk that a Transaction may be delayed for any reason and you agree to hold Dice Empire Fx harmless from and against any damages or injury arising out of or related to such delay.

Application for a Dice Empire Fx Account

4.1. In order to use any of the Services, you must first register as a Customer on the Site and obtain a Dice Empire Fx Account.

4.2. To register as a Customer on the Site, you will be required to provide some or all of the following information, upon registration and from time to time thereafter:

• 4.2.1. The identification number;
• 4.2.2. Your full name;
• 4.2.3. Your physical address;
• 4.2.4. Your email address;
• 4.2.5. Your date of birth;
• 4.2.6. Your taxpayer identification number;
• 4.2.7. Your government identification number;
• 4.2.8. Your telephone number;
• 4.2.9.Your nationality;
• 4.2.10. A user name and password;
• 4.2.10. Identification and verification of the third party Bitcoin wallet or account from which you will transfer Bitcoin to or from your Dice Empire Fx Account;
• 4.2.11. Copy of passport or other governmental identification document; and
• 4.2.12. Other information to verify your or your business’ identity that we may request from time to time.
• 4.2.13. Some countries and jurisdictions are not eligible for the use of Dice Empire Fx Services. You must be a resident of an eligible country or jurisdiction and not be a resident in any of the following countries or jurisdictions:
• 4.2.14. Some countries and jurisdictions are not eligible for the use of Dice Empire Fx Services. You must be a resident of an eligible country or jurisdiction and not be a resident in any of the following countries or jurisdictions:

• Afghanistan;
• Burma/Myanmar;
• Crimea Region;
• Cuba;
• Eritrea;
• Iran;
• Iraq;
• Kosovo;
• Lebanon;
• Libya;
• North Korea;
• Palestinian Territories and the Gaza Strip;
• Somalia;
• South Sudan;
• Sudan;
• Syria;
• Yemen.

Security and Unauthorized Use

5.1. Only one login and password can be linked to your Dice Empire Fx Account at any time.

5.2. You are required not to re-use a combination of login and password for your Dice Empire Fx Account for any other online service or website, to protect the security of your Dice Empire Fx Account, not to share your Account credentials with any other third party.

5.3. You are responsible for all Transactions that take place on your Dice Empire Fx Account using your login and password.

5.4. You are responsible for maintaining adequate security and control of any and all logins, passwords, hints, personal identification numbers (PINs), or any other codes that you use to access the Services.

5.5. You are required to report any unauthorized access to your Dice Empire Fx Account, any unauthorized activity on your Dice Empire Fx account or any unauthorized use of Dice Empire Fx services from your Account should you discover or suspect such activities, to Dice Empire Fx at support@Dice Empire Fx.co.

5.6. You are responsible for keeping your email address and other contact information up to date in your Dice Empire Fx Account in order to receive any notices or alerts that we may send you. We assume no responsibility for any loss that you may sustain due to compromise of your email credentials, loss of a personal device or failure to follow or act on any notices or alerts that we may send to you.

5.7. Dice Empire Fx representatives will never ask you for your password, so any email, phone call or other communication requesting your password should be treated as unauthorized and suspicious and forwarded to us for further investigation.

5.8. If you do share your Dice Empire Fx login credentials with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation or information services, the third party will have access to your Account and your personal information, and you may be responsible for actions taken using your password and login credentials.

Transactions Execution

6.1. Dice Empire Fx reserves the right to establish and change transaction limits, in our sole discretion.

6.2. All transactions from your Dice Empire Fx Account will be effected by Transfer Instructions authorized with the login and password given to you when you register, or by such other method as we may prescribe from time to time.

6.3. You may not effectuate any Exchange Transactions from your Dice Empire Fx Account in the event that you do not have sufficient funds in your Dice Empire Fx Account to meet the value of the Exchange Transaction and Charges applicable thereto.

6.4. We will verify and confirm all Transactions effected from your Dice Empire Fx Account to you by email or other designated mode of communication. Our records will be taken as correct unless the contrary is proved.

6.5. For transactions denominated in euros conducted between accounts established in a SEPA area, we will ensure that the amount is executed by no later than the end of the following Business Day. This does not apply to transactions conducted at least partially outside of the EEA, where different execution times may apply.

6.6. For all other Transactions not covered in section 6.5, you acknowledge that the execution time for all transactions will be subject to the operating rules of international payment systems and that in this case, we will not be bound by the deadlines set out in section 6.5.

6.7. We may, at any time, refuse a transaction or attempted transaction submitted by you. The reasons for the refusal and any potential actions you can take to re-initiate the refused transaction will be communicated to you. We may refuse to execute a transaction, for example, in any of the following cases:

• The instructions contain factual errors or incomplete details; or you do not have the corresponding sufficient amounts in the specified National Currency or in a virtual currency, available for you to transact with on your Dice Empire Fx Account;
• You have breached any of your obligations towards us under these Terms or any other agreement entered into between you and Dice Empire Fx;
• The risk limitations or spending limits established for your account may have been reached;
• We are legally or contractually obliged to freeze your Account or block transactions;
• We have security concerns with respect to your account or an attempted transaction or a counterparty involved, e.g. because of a suspected security breach, potential technical failure, suspected fraudulent or criminal behavior.

• If your transaction falls within the scope of the EU 2nd Payments Services Directive, you are liable for any loss resulting from unauthorized transactions subject to the terms and conditions as defined by the Articles 73 and 74 of this Directive.
• Please note that you will bear all losses arising from or related to any unauthorized transactions if you acted fraudulently, made false representations to us with respect to your identity or the nature of your activities or violated any other parts of these Terms.

Taxes

7.1. Charges exclude Value Added Tax but are subject to other applicable levies and taxes at the then-prevailing rates.

7.2. IIt is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions associated with your receipt or transfer of Bitcoin, and/or to the Transactions you conduct through the Services, and to withhold, collect, report, and remit the correct amounts of taxes to the appropriate tax authorities. Your transaction history is available through your Dice Empire Fx Account. We are not obliged to determine whether taxes or duties apply and are not responsible for calculating, collecting, reporting, or remitting any taxes or duties to any authority arising from any transaction.

Privacy

8.1. Protecting your privacy is very important to Dice Empire Fx. Please review our Privacy Policy, which is incorporated by reference into this Agreement, in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your information.

8.2. If you receive information about another user through the Services, you must keep the information confidential and only use it in connection with the Services. You may not disclose or distribute a user’s information to a third party or use the information except as reasonably necessary to effectuate a transaction and other functions reasonably incidental thereto such as support, reconciliation and Dice Empire Fx accounting unless you receive the user’s express consent to do so. You may not send unsolicited emails to a user through the Services.

8.3. By using the Services, you agree that Dice Empire Fx may provide you with any notices or other communications about your Dice Empire Fx Account and the Services electronically: (a) via email (in each case to the address that you provide), SMS message, or telephone call (in each case to the phone number that you provide), or (b) by posting to the Site. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted. If you do not wish to receive notices or other communications electronically, we will be unable to support your Dice Empire Fx Account and your Dice Empire Fx Account will be cancelled.

8.4. You accept that we may disclose or receive personal information or documents about you to and/or from the following:

• 8.4.1. Local and international law enforcement or any competent regulatory or governmental agencies to assist in the prevention, detection, or prosecution of criminal activities or fraud;
• 8.4.2. Our service providers, dealers, Agents, or any other company that may be our subsidiary, parent company, or partner, for reasonable commercial purposes connected to your use of the Services, such as marketing and research-related purposes;
• 8.4.3. Lawyers or auditors or to the applicable court in connection with any legal or audit proceedings (notwithstanding that any such proceedings may be of a public nature); and
• 8.4.4. Others to facilitate our ability to carry out any activity in connection with a legal, governmental, or regulatory requirement.

Use of the Site

9.1. We grant you a limited, nonexclusive, non-transferable license, subject to the terms of this Agreement, to access and use the Site, and the content, materials, information, and functionality available in connection therewith (collectively, the 'Content') solely for informational, transactional, or other approved purposes as permitted by Dice Empire Fx from time to time. Any other use of the Site or Content is expressly prohibited. All other rights in the Site or Content are reserved by us and our licensors. We reserve all rights in the Site and Content and you agree that this Agreement does not grant you any rights in or licenses to the Site or the Content, except for this express, limited license.

9.2. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our policies, products, and services. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Site are your sole responsibility and we shall have no liability for such decisions.

9.3. From time to time, the Site may contain references or links to third-party materials (including without limitation websites) not controlled by us. We provide such information and links as a convenience to you. Such links should not be considered endorsements of these sites or any content, products or information offered on such sites and such reference does not imply our recommendation, approval, affiliation, or sponsorship of that respective property, product, service, or process. You acknowledge and agree that we are not responsible for any aspect of the information or content contained in any third party materials or on any third party sites accessible or linked to the Site, including without limitation content, property, goods, or services available on the linked sites.

9.4. We shall not bear any liability, whatsoever, for any damage or interruptions caused by Malware. We advise the regular use of a reputable and readily available virus screening and prevention software. You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks and should use care in reviewing messages purporting to originate from Dice Empire Fx. Always log into your Dice Empire Fx Account through the Site to review any transactions or required actions if you have any uncertainty regarding the authenticity of any communication or notice.

9.5. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our policies, products, and services. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Site are your sole responsibility and we shall have no liability for such decisions.

Suspension and Disconnection of Service/Closure of Dice Empire Fx Account

10.1. Core

• 10.1.1. As required by a valid subpoena or court order or we are, in our reasonable opinion required to do so by applicable law, regulation or any court or other authority to which we are subject in any jurisdiction;
• 10.1.2. If we are aware or have reason to believe that your Dice Empire Fx Account, the Services, or any Dice Empire Fx Account is/are or have previously been used in an unauthorized, unlawful, improper, or fraudulent manner or for criminal activities including but not limited to activities involving money laundering, terrorist financing, fraud, or any other financial crimes..
• 10.1.3.If you take any action that Dice Empire Fx deems as circumventing Dice Empire Fx’s controls or we reasonably suspect that you are acting in breach of this Agreement;
• 10.1.4.If you fail to comply with any of the conditions relating to the Services, including this Agreement;
• 10.1.5.If you do anything (or allow anything to be done) which we think may damage or affect the operation or security of the Services; orFor reasons outside of our control.
• 10.1.6. For reasons outside of our control.

• Violate any law, statute, rule, regulation or a decision of an applicable authority.

• Establishing new transactional or processing fees;.

• You have violated the terms of this Agreement,

• We may cancel any pending Transactions;
• We may suspend, limit or terminate your access to or use of our Services, websites, software, systems (including any networks and servers used to provide any of the Services) operated by us or on our behalf or some or all of the Services;
• You will remain liable for all outstanding obligations under this Agreement related to your Account prior to closure;
• We may keep your Account information in our database for the purpose of fulfilling our legal obligations and other permitted reasons; and
• We may retain your balance of Funds after closure to the extent and for the time we reasonably require to protect Dice Empire Fx and/or any third party against the risk of Reversals, Chargebacks, Claims, fees, fines, penalties and other liabilities of whatever nature. After this time you will be able to withdraw any undisputed Funds that we are holding. Please contact Dice Empire Fx Customer Service if you have any questions about Funds held in your Account on closure.